Shipping, Return & Privacy Policy

Our Taste Guarantee

We stand behind every bottle we sell.

If you don’t love your purchase for any reason, you may return the unused portion for a refund. No questions asked.

That’s how confident we are in the quality of our products.

If you’re not satisfied:

Contact us within 14 days of delivery
Provide your order number
Return the remaining unused portion of the product

Once received, we will issue:

A full refund, or
Store credit if preferred

Shipping Policy

$59.00 or more must be spent per recipient/address destination after any coupons or discounts in order to get free standard shipping to that destination.
We are not able to offer free shipping to recipients in Alaska, Hawaii, Canada or any other International addresses.
Free shipping and/or online promotions do not apply to wedding favors or corporate gifting orders.
We do not offer delayed shipping.
Shipping hours are M - F 6:00 am EST - 3:00 pm EST.
Orders are processed within 24–48 business hours (excluding weekends and holidays). During peak seasons, processing may take 3–5 business days.
Once an order has been shipped, Seven Barrels is not responsible for delays caused by the shipping carrier. Customers are responsible for providing accurate shipping information.
Orders shipped to incorrect or incomplete addresses may experience delays or non-delivery.
Risk of loss transfers to the customer upon delivery confirmation by the carrier.
Returns should not be sent without prior authorization, as unauthorized returns may not be processed.
To track the progress of an order, orders must be placed while logged into the customer account, and/or the email provided (at the time of ordering) must be a valid email address. A confirmation email will be sent, immediately following order placement, to the email address provided. Please ensure the email is correctly entered, as this cannot be changed once the order is placed; entering an incorrect email will prevent order status updates from being correctly issued.
If your order is marked as delivered but cannot be located, please contact the shipping carrier first to initiate a claim.
Seven Barrels will assist where possible but is not responsible for lost or stolen packages after delivery confirmation.

Have a question? Email us at info@7barrels.com

Return Policy

Brooklyn Specialties, LLC,
c/o Seven Barrels
Suite H
549 Rt.17, Tuxedo Park, NY, 10987

Items that are not in new and unused condition and in the original manufacturer's package will NOT be accepted for refund or exchange.

NOTE: Returns are processed within five business days during non-holiday periods.

In the unlikely event that your item has defects or damage when you first receive it, we will send you a pre-paid return label to return the item for replacement at our expense if you contact us within five days of receiving your order. All defective and damaged items not claimed within five days will not be exchanged. Item(s) must be in new and unused condition and in their original packaging to qualify for an exchange. If your product was damaged during shipping, you must save all packaging materials and paperwork. We reserve the right to correct any orders that are damaged during shipping or that are defective.

Limitation of Liability

To the fullest extent permitted by law, Seven Barrels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

Our total liability shall not exceed the amount paid for the product.

Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

Place an order
Sign up for email or SMS communications
Create an account
Contact us

This may include:

Name
Email address
Phone number
Shipping and billing address
Purchase history

We may also collect:

Device and browsing information
IP address
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your orders
Send marketing communications (email and SMS) if you opt in
Improve our website and customer experience

3. SMS & MMS Communications

You may opt in to receive SMS/MMS marketing and transactional messages from Seven Barrels.

By providing your mobile number and opting in, you expressly consent to receive recurring automated marketing messages at the number provided.

Consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying:
STOP, CANCEL, or UNSUBSCRIBE.

For help, reply HELP or contact us at [your email].

We maintain records of consent, including the date, time, and source of opt-in, in accordance with applicable laws.

We do not send messages to individuals who have not provided prior express consent.

We comply with all applicable state and federal laws, including:

The Telephone Consumer Protection Act (TCPA)
Texas telemarketing laws (including SB 140)
Florida Telemarketing Act
Washington Commercial Electronic Mail Act

We do not use purchased or third-party lists for SMS marketing.

4. Email Communications

If you opt in to receive emails from us, we may send:

Promotional offers
Product updates
Recipes and content
Order-related communications

You can unsubscribe at any time using the link in our emails.

We comply with the CAN-SPAM Act and applicable state laws.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

Payment processors
Shipping providers
Marketing platforms (such as email and SMS providers)
Analytics providers

These providers are contractually obligated to protect your information.

6. Data Retention & Security

We retain your information only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes

We implement reasonable administrative, technical, and physical safeguards to protect your data.

7. Your Privacy Rights (California, Texas, and Other States)

Depending on your state of residence, you may have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Opt out of certain data uses

California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and opt out of the sale or sharing of personal information.

We do not sell personal information.

Texas residents and residents of other states with applicable privacy laws may exercise similar rights by contacting us at: info@7barrels.com

We will respond to verified requests in accordance with applicable law.

8. Do Not Track & Cookies

Our website may use cookies and similar technologies to enhance your experience and analyze usage.

You can control cookies through your browser settings.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, contact us at:

Brooklyn Specialties, LLC,
c/o Seven Barrels
Suite H
549 Rt.17, Tuxedo Park, NY, 10987

Seven Barrels SMS Program

By opting into our SMS program, you agree to receive recurring automated marketing and transactional messages.

Message frequency varies.